Support
A little help to keep you growing.
Find a quick answer below, or contact us about the app, accessibility or plant information.
Common questions
How do I get started?
Choose your location and set up a growing space in the app. Explore Plant now, read about a crop and add what you plant to My Garden.
How does planting guidance work?
Your Australian postcode provides a starting climate zone. Monthly windows are broad guidance; frost, soil temperature, altitude and local conditions can change the right time to plant.
Do I need an account?
No. You can start without creating a Yard Yield account.
How do I restore my subscription?
Open the plan screen in Yard Yield and choose Restore purchase. Use the same Apple ID that made the original purchase.
Where can I check subscription prices?
Open the Pricing page or the app’s plan screen. Apple shows the applicable price and billing terms before you confirm a purchase.
How do I report a plant information issue?
Email the plant name, the information you think needs correction, your region and a reliable source if you have one. Avoid sending passwords or payment information.
Need a hand?
Let’s work it out.
Tell us what happened, what you expected and which device and app version you use.
Email supportOther enquiries